Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What exactly is hybrid cookware?
Hybrid cookware combines the performance of stainless steel with the convenience of non-stick. Our patented laser-etched hexagon design allows for high-heat searing while protecting the non-stick surface from metal utensils.
Is HexClad cookware dishwasher safe?
Yes, all HexClad products are 100% dishwasher safe. You can also clean them with warm soapy water and a scouring pad without worrying about damaging the surface.
Can I use metal utensils with my pans?
Absolutely. The laser-etched stainless steel peaks protect the non-stick valleys, making our cookware completely metal-utensil safe and scratch-resistant.
Do you offer a warranty on your products?
We stand by our quality. HexClad offers a Lifetime Warranty against manufacturer defects, ensuring your cookware performs for as long as you are cooking.
Is HexClad compatible with induction cooktops?
Yes, our cookware features a magnetic stainless steel base that is compatible with all cooktops, including induction, gas, electric, and glass/ceramic.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund.